Category: Lync

Polycom Group Series with Skype for Business Online

A past article covered several facets of registering and using a Polycom RealPresence Group Series video conferencing system with Skype for Business 2015 Server deployments. In that article it was mentioned that support for Skype for Business Online was imminent.…

Media Port Range Behavior on Polycom Devices

An older, now partially outdated article covered in depth how to configure Quality of Service (QoS) on Polycom VVX phones for use with Lync Server.  Much of the guidance in that article is still applicable and even extends to newer …

Q4 2017 Skype and Teams UG Meetings

The next round of quarterly Skype and Teams Users Group meetings has been announced and scheduled starting this month.

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Latest News

Please welcome members to our newest group in Tampa Bay, Florida.  Also note that the group has expanded …

Understanding Office 365 Licensing for Meeting Devices

The purpose of this article is to explain what type of Office 365 licenses can or should be used with any of the various phones and meeting devices qualified by Microsoft for Skype for Business Online.  These products can natively …

Q3 2017 SkypeUG Meetings

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month.

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Latest News

Please welcome members to our newest group in Spokane, Washington.

Event Details

This quarter’s events will be conducted in …

Polycom UCS 5.6 for VVX Phones

The latest release of the Polycom VVX 5.6 UCS firmware is now available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior.

For additional assistance with …

Discovering the Skype for Business Registrar

This brief article walks through some common steps which can be used to locate the Fully Qualified Domain Name (FQDN) of a Lync or Skype for Business registrar from either on-premises or online environments.  (This content was originally to be …

Polycom Group Series with Skype for Business Server

Earlier this year the Polycom RealPresence Group Series video conferencing platform received official qualification for use with on-premises Lync Server 2013 and Skype for Business Server 2015 deployments.  Note that this does not yet include Skype for Business Online which …

Q2 2017 SkypeUG Meetings

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month.

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Latest News

Please welcome our newest board member, Josh Blalock.

Event Details

This quarter’s events will be conducted in our familiar …

Q1 2017 SkypeUG Meetings

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month.

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Latest News

Please welcome our renewed sponsors for the new year who will be attending various local events.

Event Details

This …

Skype for Business Online Meeting Room Accounts

One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used?  The short …

Polycom UCS 5.5 for VVX Phones

The latest release of the Polycom VVX 5.5.1 UCS firmware is now available for Lync and Skype for Business (SfB) environments.  While the initial 5.5.0 release was published a number of months ago that was only intended for Open SIP …

Video Conferencing in Skype for Business Online

Fresh on the heels of the recent Microsoft broadcast entitled Video Interop in the Cloud have come a number of questions from the overall community looking for further clarification on exactly what all this means.  The summaries below also include …

Fall 2016 SkypeUG Meetings

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month.

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Event Details

This quarter’s event will be conducted in our familiar two-session format:

The first session will take a look at

Device Updates with Skype for Business Online

As outlined in this previous article a wide array of Polycom phones are now supported directly with Skype for Business Online in Office 365.  In the past dealing with device updates has been covered in several articles for the different …

Skype for Business VBSS Update

Since the introduction of VBSS in the article Video Based Screen Sharing for Skype for Business last year Microsoft has released several changes to the platform to further leverage this technology.  This new article will serve as an update to …

Skype for Business Updates

By popular request here is an updated article, similar to that of the living Updating Lync 2013 article, which will track the various Skype for Business client and server updates.  Note that as with the previous article the various mobile …

Spring 2016 SkypeUG Meetings

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month.

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Latest News

The user group family has grown to 18 national events this quarter with the addition of Cleveland, OH.…

Skype for Business 2015 Edge Server Deployment

This article is intended for those following along with this series of deployment articles to create a Skype for Business (SfB) 2015 Server environment.

The instruction in this article is without much of the typical in-depth explanation provided alongside most …

Skype for Business 2015 Edge Pool Deployment

Moving on with this series of deployment articles the next major component of the core Skype for Business (SfB) infrastructure to address is the Edge Server role.  This server role, from a deployment and architecture standpoint, is basically unchanged from …

Polycom Phones with Skype for Business Online

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was first added to the VVX IP handset models back in …

Winter 2016 SkypeUG Meetings

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month.

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Latest News

As of last quarter’s events our group has made a few exciting changes.  First and foremost is the rebranding …

Updating Trio 8800 Firmware

On the heels of the recent release of the Polycom RealPresence Trio 8800 comes the first firmware upgrades.  In the same fashion as previous articles on this blog covering various Lync and Skype for Business devices like the VVX desktop …

Skype for Business and Exchange UM Integration

This article covers the configuration steps for introducing voice mail support into a Skype for Business (SfB) Server 2015 environment by integrating with Exchange Server 2013 Unified Messaging (UM).  Note that this series of Exchange integration articles leverages Exchange Server …

October 2015 Lync Users Group

The next round of quarterly Lync Users Group meetings has been scheduled and announced for this month.

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Event Details

This meeting will be conducted in our familiar two-session format:

The first session, presented by Integrated Research, will be a

High Resolution Photos in Skype for Business

This basic article covers a few ways for users and administrators to import and manage contact photos in Skype for Business Server, once the required Exchange Server integration has been completed.  Without leverage Exchange Server for storing contact photos then …

Video Based Screen Sharing in Skype for Business

Video Based Screen Sharing (VBSS) is a new Skype for Business client capability that has for the most part flown in under the radar.  There is currently very little information available about this new functionality, and as with anything not …

Polycom UCS 5.4 for VVX Phones

The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments.  While the initial 5.4.0 release (5.4.0.5841) was published a few months ago that was only intended for …

Exchange and Skype for Business Integration

This edition in a series of deployment articles for Skype for Business Server 2015  addresses the integration of an existing Exchange Server 2013 installation with a recently installed Skype for Business Standard Edition server.  The article outlines establishing the prerequisite …

SQL Management Studio with Skype for Business

One of the major differences in deploying a Standard Edition server in Skype for Business as opposed to an Enterprise Edition server is that the Standard Edition Front End server utilizes SQL Express instead of a full SQL Server installation.  …

Office Web Apps and Skype for Business Integration

This article addresses the deployment of a single Office Web Apps 2013 Server and subsequent integration with an existing Skype for Business (SfB) Server 2015 environment.  The environment and example steps outlined here are a continuation of a series

Skype for Business Server 2015 Deployment – Part 3

Advancing from a previous post this article addresses setting up a few test users and configuring various client and server features.  The overall functionality and health of the newly installed Skype for Business Server 2015 environment will be validated …

July 2015 Lync Users Group

The next round of quarterly Lync Users Group meetings has been scheduled and announced for this month.

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Event Details

This meeting will be conducted in our familiar two-session format:

This meeting will include two sessions, with the first session covering

Skype for Business Server 2015 Deployment – Part 2

Continuing from a previous post this article moves into the installation and configuration of the Skype for Business Server components for a Standard Edition Front End server.  As with the previous article any mandatory steps are identified by bulleted paragraphs …

Skype for Business Server 2015 Deployment – Part 1

Similar to past articles this series of basic deployment articles will be used to capture a specific environment to also be used as the foundation for many Skype for Business (SfB) Server 2015 specific deployment articles.  Starting with a single …

Microsoft Ignite 2015

Next week at the Microsoft Ignite 2015 event in Chicago I will be presenting a session on video conferencing with Skype for Business 2015. 

This presentation will brush up on a few new client features, introduce various interoperability models and …

Managing Lync Online with PowerShell

While articles on this blog are primarily focused on real time communication capabilities provided throughout Lync on-premises environments, as Microsoft moves forward with including more voice and video features in their cloud offering then integration and management of Lync Online …

April 2015 Lync Users Group

The next round of quarterly Lync Users Group meetings has been scheduled and announced for this month.

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Event Details

This meeting will be conducted in our familiar two-session format:

This meeting will include two sessions, the first session will cover

Lync Registration on VVX Phones

Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to revisit each of the options in a single referenceable article.  …

Introducing the Polycom RoundTable 100

Recently at Enterprise Connect 2015 Microsoft and Polycom together unveiled the latest in conference room solutions designed for Microsoft’s enterprise UC platform. The RoundTable 100 is the first offering in a series of new co-developed products designed specifically to work …

Polycom UCS 5.3 for VVX Phones

The newest release of Polycom VVX firmware is now available as the 5.3 UCS release.  There are a lot of new Lync specific features, some of which are highlighted in this article.  Not all of the features are covered, so …

Polycom RPP Configuration for Lync

The core Polycom video bridging infrastructure components of the RealPresence Platform (RPP) have recently attained Lync Qualification.  As of the posting of this article the following RPP products qualified for Lync Server 2013 are:

Video Interoperability in Skype for Business

With the recently launched Office 365 Summit events Microsoft has started sharing technical details on the various new capabilities which are on the horizon with the future release of Skype for Business Server.  In a previous article this rebranding of …

January 2015 Lync Users Group

The next round of quarterly Lync Users Group meetings has been scheduled and announced for this month.

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Event Details

This meeting will be conducted in our familiar two-session format:

The first session presented by Enghouse Interactive will cover Contact Center

Announcing Skype for Business

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Just this morning Microsoft has announced, by way of Twitter and new posts on the Office and Skype blogs that the Lync Server product will be rebranded as Skype for Business.

Microsoft’s Corporate Vice President for Skype, Gurdeep Singh …

SILK Audio in Lync Mobile Clients

A previous article entitled Media Codes in Lync 2013 covered the introduction of the SILK narrowband and wideband audio codecs from Skype into the Lync 2013 desktop client.  Since posting that article Microsoft has also added SILK support into the …

Lync Phone Edition and Public Certificates

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks of frequently downloading these periodic cumulative updates and applying them …

MSTurnPing Bug

The MsTurnPing.exe application included in the Lync Server 2013 Resource Kit Tools package contains a bug that may have inadvertently triggered some incorrect practices related to the configuration of Edge server certificates.

Remember that the officially supported, best practice covered …

October 2014 Lync Users Group

The next round of quarterly Lync Users Group meetings has been scheduled and announced for this month.

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Event Details

This meeting will be conducted in our familiar two-session format:

The first session presented by Aruba Networks will cover Software Defined

Configuring QoS for Lync IP Phones

This article covers various aspects of configuring a complete Quality of Service (QoS) design in a Lync environment which utilizes various models of IP handsets for Lync.  Prioritization of both signaling and media communications will be covered by addressing the …

Updating CX5100 and CX5500 Firmware

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the time there had been no newer firmware updates yet released …

Understanding Lync Modalities

There are multiple ways to initiate communications sessions in Lync across different modalities and features.  These various options can utilize a few different network paths to reach the intended destination(s).  The path that each takes depends primarily on the type …

Lync Team blog being consolidated

To all the loyal Lync enthusiasts who have come to know and love the Lync Team Blog, thank you for all your past comments and engagement with us. This blog would not have continued to thrive without your participation. However, …

Update on Lync Phones

As Lync continues to experience incredible momentum in the market, our partner ecosystem is growing with us. Today, I want to share some updates to the Lync Qualified IP Phone front and point out some new resources available to

Update your firewall now with this new CRL endpoint

The Lync team has recently discovered additional steps for Lync Online admins to take to ensure smooth service performance. This applies to Lync Online tenants, and hybrid deployments where some users are homed in Lync Online after being moved from

March update to Lync Windows Store App now available

Author: Phillip Garding, Senior Program Manager

Lync Meeting presenters: this Lync update is for you!  The most common feature request from our users is that they want the modern app to have more of the features available in the desktop

Lync 2013 Delivers Business Value

Author: Paul Cannon, Sr. Product Marketing Manager

Introduction

I started in the computer industry on a helpdesk team managing projects. My first “fly solo” project was evaluating the roll-out of ISDN video conferencing between 3 sites in San Francisco, Chicago,

February 2014 Update for the Lync Desktop Client

Nikolay Muravlyannikov, Lync Program Manager II
Debbie Arbeeny, Lync Program Manager II
Tim Woo, Lync Technical Product Manager

It has been a year since Lync 2013 was released for general availability and the Lync team is truly

To Lync Conference 2014: Thank you!

To the folks who couldn't be here, thank you for engaging with us over social, watching the keynote, and connecting with us from afar. Every tweet you sent was shared on a giant 30-foot tall screen in the expo hall. We hope

Behind the Scenes at the Lync Conference 2014 Keynote Demo

By Tim Woo, Technical Product Manager and Lync Demo Lead

Day One of Lync Conference 2014 is over and it has been exciting to see the enthusiasm around Lync from our customers and partners. For me, as the Lync Demo

Holland & Knight LLP puts its clients first (and attorney satisfaction right behind) with a widespread adoption of the latest release of Microsoft Lync

By Dean Leung, Chief Information Officer, Holland & Knight LLP

In the legal industry—as with just about any professional services realm—the client comes first. Clients expect ready access and responsiveness. And we want them to be able to quickly find

Telefónica Makes Microsoft Lync the Centerpiece of its Unified Communications Strategy

By Andrew Dacombe, Head of Enterprise Mobility, Telefónica

Telefónica S.A. is a Spanish broadband and telecommunications provider that supplies communications, information, and entertainment solutions to more than 315 million customers across Europe, the United States, and Latin America. It

Lync Mobile update for Android phones: Rejoin and Conversation Continuum

Written by: Barak Manor

As we stated in our last Lync Mobile blog, we are not leaving Android behind. The new Lync for Android update is now available and will enhance the continuity of your communication experience. New features include

SDN at the Lync Conference: Wi-FI with Aruba

By Jamie Stark, Sr Product Manager, Lync

In just one week, the worldwide Lync Community will be gathering in Las Vegas for Lync Conference 2014. One of the big topics we’ll be talking about at the conference is software-defined networking

Lync Mobile update for iOS and Windows Phone: Viewing Uploaded PowerPoint presentations, Voice Commands on Windows Phone and a new look for iOS7

Written by Barak Manor

The latest release of Lync mobile for Windows Phone and iOS7 devices adds the ability to view shared PowerPoint presentations, lets Windows Phone users control Lync using voice commands, and aligns the Lync Mobile app with …

Lync and Software-Defined Networking

By Jamie Stark, Sr Product Marketing Mgr, Lync

A little-known fact about the engineering team for Lync and Skype is that many of the people came out of the core networking division for Windows Server. While most of the world looks

New Lync app for Windows 8.1 now available

Many of you have installed the Windows update and are enjoying the new, cool features of Windows including a new Skype app.  If you haven’t upgraded yet, you now have another great reason – the new update to Lync is …

Improving Quality of Meeting Recordings

By Tolga Kilicli, Product Owner, Microsoft

We released the Lync 2013 client for Windows almost a year ago, which included some changes to how calls and meetings are recorded. Those changes included introducing MP4 as the recording format to

Connect with the Lync Community at Lync Users Groups

If you’re passionate about Lync, and want to connect with others who share your interest, you might consider joining one of the Lync Users Groups in your area.  In this post, we’ll talk to Kevin Peters who has been instrumental in

Emergency Services (E9-1-1) is not supported in Lync Windows Store App

Like the Lync mobile apps, the Lync Windows Store App should not be used for contacting an emergency services provider. For emergency calling to work, the client must be able to detect the user’s locale and then map to the

November 2013 Update for the Lync 2013 Desktop Client

Nikolay Muravlyannikov, Lync Program Manager II
Debbie Arbeeny, Lync Program Manager II
Tim Woo, Lync Technical Product Manager

In the November Update for the Lync 2013 Desktop Client, the Lync team is pleased to introduce several new

Lync voice leading in enterprise shipments

Some people were skeptical at our Unified Communications Launch in 2007, when Bill Gates said that the magic of software would move business communications far beyond phone calls, and, that over time, the transformation to software-based communications on the Internet

New Features Available for Windows Phone, iPhone and iPad Lync mobile apps

When we announced our latest Lync Online and Lync Server 2013 mobile clients earlier this year, we promised to update them on a regular basis to continue adding features that users and IT professionals want.

I’m happy to share today …

Microsoft Lync 2013 Secures Joint Interoperability Test Command (JITC) Certification

Yesterday on the Fire Hose blog, we announced Lync 2013 has achieved JITC certification for Voice, Video, and IM and Presence under the category of Unified Capabilities Collaboration Platform (UCCP). JITC certification ensures that software can connect to the

Lync 2013 Mobile: Get more from your meetings

By Angela Chin, Program Manager, Lync Mobile Team

The recent updates for Lync for Windows Phone and Lync for iPhone allow you to get more out of your meetings. Now you can view meeting content and manage meeting participants even …

Guided walk-through for troubleshooting communication between Lync Online users and their federated contacts

Need help setting up communication between Lync online users and their federated contacts in other organizations? This guided walk-through — based on analysis of Microsoft Support cases — walks you through the essential steps.

To assist you, we launched the

Thank you for our momentous year — a recap of the Worldwide Partner Conference

Last week at Microsoft’s Worldwide Partner Conference, I got the chance to talk about our momentous Fiscal Year 2013 and kick off the upcoming year with over 15,000 people. I wanted to use this post as a way to say